Terms & Conditions

1. Acceptance of terms

Welcome to BitVolut (we, us, our, Platform). These Terms govern your (you, your, User) access to our website, apps, trading tools, and related services (Services). By using the Services you agree to these Terms and our Privacy Notice as well as Cookie Policy. If you do not accept them, please stop using the Services.

2. Eligibility, user accounts, and limits

You must be at least 18 and legally able to enter into contracts. You confirm that you are not located in any jurisdiction where use is banned. We may decline service, require KYC checks, and suspend accounts for risk, fraud, or violations. You are responsible for keeping your profile details accurate and your login credentials secure.

3. Services, third parties, and risk

We may point you to or explain third-party platforms; unless clearly stated, we are not your broker. Trading carries a significant risk of loss. Past results are not a promise of future outcomes. You alone are responsible for your decisions and taxes.

4. Charges, acceptable use, and IP

Any fees, if applicable, will be displayed at checkout. You must not misuse the Services, including by posting illegal content, spreading malware, scraping without permission, bypassing security, or reverse engineering except where the law allows. All Platform content and branding remain ours or our licensors' property; you are granted a limited, revocable license to use them as provided.

5. Disclaimers and liability limits

To the fullest extent permitted by Malaysian law, the Services are provided as is without warranties of any kind. We exclude liability for indirect or consequential losses and, where permitted, cap total liability at the greater of RM440 or amounts you paid us in the three months before the claim. Nothing excludes non-excludable consumer protections.

6. Indemnity, account suspension, and termination

You agree to protect us from claims resulting from your use of the Services or breach of these Terms. We may suspend or end access for breach, risk, or legal reasons. Sections that survive include liability limits, indemnity, and dispute terms.

7. Privacy, governing law, and contact

Personal information is handled as described in our Privacy Policy. These Terms are governed by the laws of Malaysia and applicable local law; courts located in Kuala Lumpur have non-exclusive jurisdiction unless mandatory law says otherwise. Questions: [email protected].